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Terms of Use AgreementLast updated on 10/21/2008

NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY USING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT USE THIS WEBSITE. WE RESERVE THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.

ORDER SUBMITTAL

By submitting your print-ready files to Project-Era.com / Group Era, you agree to the following terms:
"I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is approved, and that I assume all responsibility for typographical errors."

ORDER APPROVAL

Customer is fully responsible for final proof and layout approval prior to the printing process.

Project-Era.com / Group Era is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size.

COPYRIGHT

All materials are Copyright © 2011 Group Era "DBA Project-Era.com".

You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the Project-Era.com / Group Era Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner's exclusive rights prohibit the reproduction of any original work. Project-Era.com / Group Era policy also states that you cannot use explicit language or pornography on printed materials and merchandise.

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not Project-Era.com / Group Era, are entirely responsible for all Content that you use from Project-Era.com / Group Era Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Project-Era.com / Group Era or any third party. Project-Era.com / Group Era does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Project-Era.com / Group Era be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

You agree that you are responsible for protecting and controlling access information to your order page. You agree that you will be responsible for all actions taken through your order page.

You acknowledge that Project-Era.com / Group Era does not pre-screen Content, but that Project-Era.com / Group Era and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Project-Era.com / Group Era may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Project-Era.com / Group Era, its users and the public.

LIMITATION OF LIABILITY

In no event shall Project-Era.com / Group Era or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Project-Era.com / Group Era has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Project-Era.com / Group Era or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Project-Era.com / Group Era be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.

INDEMINITY

You agree that you shall indemnify and defend Project-Era.com / Group Era and all parties from whom Project-Era.com / Group Era has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.

CUSTOMER SUBMITTED ARTWORK OR GRAPHICS

All artwork or designs and images must be provided in CMYK format. Project-Era.com / Group Era is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.

All artwork, designs and images must be provided in minimum of 300 DPI and CMYK color mode. Project-Era.com / Group Era is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.

Additional fees may apply for the files larger than 30MB.

COLOR PROOFING & MATCHING

Project-Era.com / Group Era is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.

Project-Era.com / Group Era will try it's best to match the gradient density of each color, Project-Era.com / Group Era is not liable for the final appearance of a color.

Application of UV Coating may effect or change the appearance of the printed colors. Project-Era.com / Group Era is not liable for the final color appearance of a UV product/s.

We encourage you to place a small order before placing a large order to make sure final product satisfies all required criteria.

ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR

Please note that because our letterhead and envelope paper stock is "uncoated", we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.

ORDER CANCELLATION

Project-Era.com / Group Era will be happy to help you cancel your order prior to Approval.
If order was already approved, paid and sent to print, it cannot be canceled or changed.

ORDER SHIPPING AND DELIVERY

Project-Era.com / Group Era will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Project-Era.com / Group Era be liable for any consequential or damages resulting from any delay in shipment or delivery.

All Project-Era.com / Group Era customers agree not to hold Project-Era.com / Group Era liable for delays in shipments caused by weather conditions, shipping company delays, or any other circumstances beyond Project-Era.com / Group Era's direct control. Project-Era.com / Group Era shipment and delivery dates are calculated based upon estimates provided by our suppliers / vendors.

Project-Era.com / Group Era will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and/or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.

Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.

RETURNS AND REFUNDS

Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

Customer must notify Project-Era.com / Group Era within 3 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 10 days (at their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by customer's own expense.

SHIPPING ERRORS & LOST PACKAGES

Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. Project-Era.com / Group Era is not responsible for 3rd party shipping errors, omissions or damaged shipments.

CUSTOMER SUPPLIED INCORRECT ADDRESS

When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Project-Era.com / Group Era will reship the package with corrected address and charge an additional shipping fee for the shipment.

CREDIT CARD CHARGES

Order exceeding $200 or greater may require an authorization form and copy of credit card and Driving license. (A valid photo I.D)

We reserve the right to refuse service without disclosing a reason.

All prices are subject to change without notice.

We accept Visa, MasterCard, American Express, Discover and PayPal © 2016 Graphic Design Group Era. All rights reserved.